(4.5 / 5)1830+ Ratings

American Tourister Reviews

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Overall Rating

4.5
2 Reviews
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About American Tourister

American Tourister is a company that specializes in providing stylish, high quality, and fun luggage. They offer a variety of products including luggage sets and carry-ons that meet airline specifications. These products are designed in a variety of sizes to accommodate any type of travel. They also offer free shipping on all orders of $150 and up. The company prides itself on the tested durability of its products, which are designed for demanding travelers and performance tested at fully loaded capacity. In addition to selling products, American Tourister also provides services such as repairs. They have a repair policy and offer replacement parts. They encourage customers to use their authorized repair centers for warranty repairs. If a product needs to be evaluated for repair, customers can submit a repair request. The company is committed to keeping your luggage as American Tourister.

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American Tourister Customer Reviews (2)

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Cindy Hayes
Cindy Hayes
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Feb 14, 2023
Alik Korgay
Alik Korgay
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Feb 14, 2023

American Tourister Customer’s Q&A

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American Tourister FAQs

FAQ

About shop.americantourister.com Prices and Cost?

The American Tourister website offers a variety of products with different prices. They have luggage sets and clearance items that are up to 50% off. Some specific items on clearance include the Arrival 5 Piece Set for $99.99 (originally $199.99), the Cascade Large Spinner for $84.99 (originally $169.99), and the Moonlight Large Spinner for $99.99 (originally $189.99). There's also an extra 15% off with a code. They offer free shipping on all orders of $150 and up. Please note that prices may vary and it's best to check the website for the most accurate and up-to-date information..

FAQ

About shop.americantourister.com Popular Products and Services?

The website shop.americantourister.com offers a variety of high-quality luggage products. They have a range of collections including Air Move, Wavebreaker, Upland, Moonlight, Color Blast, Sunside, Linex, Stratum 2.0, Cascade Hardside, Cascade Softside, Triumph NX, Groove, UpBeat, Tote-A-Fun, Stack-It™ 4 Kix 2.0, and themed collections like Mickey Mouse, Minnie Mouse, Darth Vader, Storm Trooper, and The Child. They also offer carry-ons that meet airline specifications and are designed in a variety of sizes to accommodate any type of travel. The website provides free shipping on all orders of $150 and up. The products are performance tested at fully loaded capacity, indicating their tested durability. They are designed for demanding travelers and ready to go for any type of travel. If you're looking for stylish, high-quality, and fun luggage, this could be a good place to shop.

FAQ

Can you tell me more about American Tourister?

American Tourister is a brand of luggage owned by Samsonite. It was founded by brothers Sol and Irving Koffler as American Luggage Works in Providence, Rhode Island, United States in 1933. In 1993, American Tourister was acquired by Astrum International, which also owns Samsonite. Astrum was renamed as the Samsonite Corporation two years later. American Tourister is a trusted global brand offering high-quality travel products like luggage, backpacks, and accessories. With a presence in 120+ countries, it's a go-to for millions of travelers. They offer a variety of carry-ons, suitcases and other luggage products for your travel needs. Their products are designed for demanding travelers - performance tested, at fully loaded capacity. They also offer free shipping on all orders of $150 and up.

FAQ

shop.americantourister.com Return Policy?

At shop.americantourister.com, they guarantee total customer satisfaction. If you are not completely satisfied with your online purchase, you may return unused merchandise within 60 days of the original shipped date for a prompt refund.

Regarding their shipping policy, they offer Free Shipping on all orders of $150 and up. Please allow 1 - 2 business days for processing. They use a variety of carriers for each shipping option, and will choose the most appropriate delivery method for the desired shipping address. It is not possible to specify a preferred carrier when placing an order with them. Please be advised that carriers may require someone to sign for your shipment. If you are shipping to an apartment or in an office building, the carrier might require you to sign for the packages and will not be left at the door. They also offer Expedited (2-3 Business Days) and Priority (1-2 Business Days) shipping options at additional costs. At this time, American Tourister does not offer international shipping. If you use a freight forwarder or ship to a non-residential address (such as a hotel), American Tourister is not responsible for damage, defect, material difference, or loss that occurs to goods after they're delivered. This means that American Tourister is not able to provide a replacement of, or refund for, any such goods delivered to a freight forwarder or non-residential address. You should instruct freight forwarders to refuse goods that arrive damaged, and goods lost after being received by a freight forwarder or at a non-residential address will be your responsibility..

FAQ

What is American Tourister's warranty policy?

American Tourister offers a limited global warranty for its products that covers manufacturing defects for the lifetime of the first purchaser or gift recipient. They also have limited 10-year and 3-year global warranties with similar coverage.
FAQ

How do I clean and care for my American Tourister product?

For hardside luggage, use a gentle soap and warm water, and wax the case after cleaning. For softside luggage, spot clean with a mild soap and water, or try a foam type cleaner used to clean car mats or automobile carpets.
FAQ

What does American Tourister's warranty cover?

The warranty covers only manufacturing defects and does not cover damage caused by misuse, neglect, accidents, exposure to extreme temperatures, normal wear and tear, or transport damage.
FAQ

Can I return an item purchased online from American Tourister?

Yes, you can return unused merchandise within 60 days of the original shipped date for a prompt refund. However, shipping and handling charges are not refundable unless the product arrived damaged or the incorrect product was shipped.
FAQ

Does American Tourister allow exchanges?

No, they do not accept orders or items for exchange. Customers can return the item(s) for a refund and place a new order at their convenience.

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